Frequently Asked Questions
GENERAL
+ Do I need to book a complimentary consultation?
Working with a Vancouver Therapist involves being vulnerable and sharing parts of yourself that you may have been holding close for a very long time. A consultation will give you a sense of what working with us will be like and whether you feel we ‘click’. In this work connection and relationship are an important part of the process and this is a risk free way for us to get a feel for each other.
+ Do you offer online or in person sessions?
Yes! I offer both online and in-person sessions. You can book online sessions through my booking system or by emailing me. For in-person sessions in North Vancouver, email natasha@digdeepcounselling.com to arrange a time.
+ What are your credentials as a Vancouver Therapist?
I have both academic and life credentials. I hold a PhD in Psychology and a M.Ed. in Counselling Psychology. I also have two kids, teach at university, have a husband, my own goals and desires, and try and balance all the different aspects of my life. Both the academic training and life experiences give me a unique perspective from which to work with you.
+ Can I reschedule my counselling, EMDR, or RTT Hypnotherapy session?
Yes! You can reschedule your appointment online up to 24 hours in advance. Please contact me directly for anything less than 24 hours. A cancellation fee may apply for cancellations under 24 hours. No shows will charged the full session fee.
+ Is what I share with my therapist confidential?
As per the ethical guidelines of the profession and our own integrity, anything we talk about in session is confidential; exceptions as required by law are outlined in the consent to counselling/coaching form sent to you upon booking. Not only do we not discuss the content of our sessions with others, if someone calls and asks if you have attended therapy/coaching or if you are a client, we will not confirm those details unless otherwise agreed upon in writing. Trust is important in our work together and we do our best to honor that.
+ Is online therapy as effective as in person?
Online counselling has become more common in recent years and more so with all the changes due to the Covid-19 crisis. Research has consistently shown that online therapy can be just as effective as an in-person session - the relationship and trust you have with your therapist is the most important factor in the effectiveness of therapy whether it is online or in-person. It is also a wonderful option for people living in rural areas, those who have transportation difficulties, are working on social anxiety or don't want to spend the time commuting to and from an office.
INDIVIDUAL COUNSELLING
+ What does a counselling session look like?
At the beginning of each session, you'll share what you'd like to discuss. As we explore your situation, I may gently challenge some ideas or beliefs you hold and offer tools or strategies to try between sessions but always at a pace that feels comfortable for you. I'll check in regularly to make sure we're focusing on what matters most to you and that you're seeing progress. Some clients book weekly, others bi-weekly or monthly we'll find a rhythm that works for you
+ What if I feel like counselling isn’t working?
If you feel that you are not making progress or that something doesn’t feel right, this is something that we can (and should) talk about. Perhaps I’ve misunderstood something or maybe we aren’t a good fit. If this is the case we can talk about it and make a plan to either change the way we work together or I will help you find a different therapist who can better suit your needs. This does not need to be an awkward conversation and can be good practice in asking for what you need.
RAPID TRANSFORMATIONAL THERAPY (RTT) HYPNOTHERAPY
+ What does a RTT Hypnotherapy session look like?
RTT Hypnotherapy Vancouver is done over 21 days. The first day will be your RTT Hypnotherapy session for about 2 hours, followed by two check-ins and a bespoke recording that you will listen to for 21 days to set the foundations for your transformation. You can also email me in between if you are having challenges or have any questions.
+ Can Hypnotherapy make me do things against my will or reveal secrets?
No, hypnotherapy cannot make you do anything against your will or reveal personal secrets. You maintain control and can reject any suggestions that make you uncomfortable. Hypnotherapy empowers individuals and helps access inner resources.
+ How many sessions are usually required?
RTT Hypnotherapy delivers results quickly. Typically, clients achieve their goals or find significant relief from their problems in just one session. A session of RTT Hypnotherapy includes a 2 hour hypnotherapy session, two follow up appointments and one bespoke recording based on the work we do together in session. This is much quicker than traditional hypnotherapy or talk therapy, which may require extended treatment.
+ Can anyone be hypnotized?
Hypnosis, or being in a trance state, is a natural experience that we encounter in everyday life. In a clinical setting, most individuals can be hypnotized to some degree. Factors like openness, willingness, and rapport influence the success of the session. However, hypnosis cannot be imposed on someone against their will, and some individuals may be less responsive due to certain conditions.
APPOINTMENTS
+ Do you have a counselling office?
I offer online sessions throughout BC and across Canada (as regulations permit) and in-person sessions in North Vancouver for clients in the Lower Mainland area.
+ Can I reschedule my counselling appointment?
Yes! You can reschedule your appointment online upto 24 hours in advance. Please contact me directly for anything less than 24 hours. A cancellation fees may apply for cancellations under 24 hours. No shows will charged the full session fee.
+ What should I expect at my first therapy session?
Before our session I will send you a consent to counselling form and we will go over it at the beginning of our first session. After that we will discuss what has brought you to counselling in more detail and find out what is important to you as we move forward in our work together.
PAYMENT
+ How can I pay for my session?
You can pay online at the time of booking with a credit card or at the end of our session. If this option is not available to you, please contact us directly for other options like e-transfer or PayPal.
+ What is a cancellation/refund policy?
I totally get it, life happens! If you need to cancel an appointment, I ask that you contact me directly through email or a phone call. 24 hours notice is required for a no penalty cancellation. No shows are billed for 100% of their session fee.
+ Will my insurance cover the cost?
Many extended benefits plans will cover all or a portion of a counselling session with a Registered Clinical Counsellor. My RCC number is #17112 and I am a member in good standing. I don't bill directly to your insurance company, instead, you will receive an email with a receipt upon payment with all the necessary information to claim your sessions.
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